Lucius and Margaret are planning a birthday party for their oldest son, who is about to turn eleven. They want the kids at the party to be able to play video games, but don’t want to count the party hours against their child’s weekly time allowance. They also don’t want to have to finagle with a bunch of settings or have the party exception extend beyond the day of the party. They would like a simple way to have just one day’s worth of game playing not be tracked.
To do this, they would have to log into the Master Controller site, which can be done on any desktop or mobile platform with a web browser. From there, they would navigate to the child’s account page (which would be easily accessible from the parent’s dashboard) and hit the “Day Off” button. The dialog would prompt them to ask if they would like the “day off” to be the current date or a date sometime in the future. If they elect to remove the current date, then Master Controller would stop tracking activity on that child’s account until midnight of that day. If they select a date in the future, a calendar will pop up that allows them to select the day they wish to remove.
This feature will likely be accessed infrequently, but gains another use the more easily it can be accessed. Parents who are planning ahead for parties and the like can easily schedule in advance. However, if a parent wants to reward a child for good behavior immediately, they can elect to give them a “Day Off” for the remainder of that day. In this instance, the easier it is for a parent to give the child a “day off”, the more likely it is that they would utilize the feature for that purpose.
Carol is swamped with work at her office, but also wants to make sure her kids aren’t excessively playing video games. She wants to be able to know immediately if her kids are nearing or surpassing their limit, so she can quickly call home and put a stop to their misbehavior. Ideally, the alerts would come in a form where she would not have to continually check the Master Controller site, but instead would reach out to her so she would not be constantly distracted from her caseload.
To do this, Carol could enable Mobile Alerts from Master Controller, so she could be alerted when her children have reached a set limit of playing time. She will be able to select an option labelled “Mobile Alerts” on her Master Controller Dashboard, where she will be able to select an option to send or not send text alerts to a given phone number. One alert would be preset, an alert that texts her mobile phone number when a child has hit their playing time limit for the week. She can also add additional alerts after selecting the “Mobile Alerts” option, and would be able to set extra alerts individually for each child account. She could set alerts based on how much playing time the child has left (e.g., an alert when there is one hour remaining in total) and how much playing time the child has spent in games with certain ratings (e.g., an alert when the child has spent two hours that day in an “M”-rated game).
This is a feature that would likely be accessed infrequently. After initially setting up the text alerts that she desired, Carol would only need to return to the feature if she wanted to disable the alerts, which will be easy to do, or if there is a paradigm shift in the way her children spend their gaming time
Carol’s 12-year-old son has had difficulties gauging the amount of time he spends playing video games. He quickly surpassed his limit several times after Carol first started using Master Controller and has been punished accordingly. He is frustrated by this and wants a way to be warned when he is closing in on his time limits. His mother wants a way to alert him without always going through her, as she is often very busy at work. He has just recently acquired a cell phone, and ideally, he would be alerted through that method of communication as he usually has it on him while playing games.
To do this, Carol would have to access the Master Controller site (through whatever means are most convenient to her), go to the child accounts page, and select the option “Child Mobile Alerts”. This would allow her to enable customizable mobile alerts to be sent to the mobile phone number she inputs for her child. There is one preset alert when the child has run out of their allotted playing time, but alerts can be added and deleted in the same manner as for the parent’s mobile alerts. There is also an option to synchronize mobile alerts between the child and parent accounts, so that the child can simply receive whatever alerts the parent receives without additional setup. This task will probably be performed rarely, as after the initial set-up, the most likely change will be to alternate between enabling and disabling the alerts.
Lucius and Margaret want to encourage their older children to play together so they have more time to look after the youngest. Their ten-year-old plays a lot of single-player games on the Xbox 360, which leaves the 7-year-old feeling left out. On the Wii U, on the other hand, the family has mostly family-friendly multiplayer games that the children can enjoy playing together. To incentivize playing the Wii U games, Lucius and Margaret want to be able to give the children more time to play on the Wii U than the Xbox 360.
To do this, Lucius and Margaret would have to log into the Master Controller site (whether on a desktop or a mobile platform), select their children’s accounts, and opt to set Device-Specific Restrictions. From there, they would give their children different amounts of playing time on different consoles instead of a universal limit, or set additional restrictions on top of the universal limit. For example, they could set their 10-year-old’s account settings so that he could play 3 hours of Xbox 360 games and 7 hours of Wii U games per week. A pie chart of the child’s allotted playing time would also be provided so parents can easily visualize how they want their plan works.
This task would most likely be performed fairly frequently intially, as parents adjust the settings back and forth until they hit a balance with which they feel comfortable. However, the usage would drop off later on after the parents have hit the balance. This task would not have to be performed quickly, and should rather be performed carefully so that parents are forced to put a little extra thought into how the restrictions they want will work out.
Carol only want her children to spend a certain amount of time playing games across the entire week. She doesn’t care which games they play or on what device, but wants to ensure that the total number of hours spent playing doesn’t exceed ten.
To do this, Carol would have to log onto the Master Controller site, go to her childrens’ accounts, and select “Universal Limit”. Under that option, she would be able to set a certain amount of time her children are allowed to spend playing video games across all Master Controller-compatible devices per week or per day, depending on which better suits her needs.
This task is likely to be performed relatively infrequently. After an initial fine-tuning period, Carol is likely to know how much time she wants to give her children to play games. If they run into problems of one sort or another and Carol want to change their total limit, it should be simple to do so.
Roles and Tasks:
Kevin Cavanaugh: Business Analyst
Matthew King: Web Developer
James O’Brien: Designer